Last Update: June 2024
PLEASE READ THIS PRIVACY POLICY BEFORE USING THE WEBSITE AND/OR ANY QUADREAL PRODUCTS AND SERVICES. BY USING THE WEBSITE OR ANY QUADREAL PRODUCTS AND SERVICES, you consent to the collection, use and disclosure of your Personal Information as described in this Privacy Policy which is subject to change as described below. If you do not consent, you must not access or use the Website, or any of the QuadReal Products and Services.
QuadReal Property Group Limited Partnership (“QuadReal”, “we” or “us”) is committed to maintaining trust with the users of our Website. QuadReal uses the Website to provide you with information about our buildings, brand, development projects, products and services. Any information, customer service or any related services provided to you through the Website are referred to in this Privacy Policy as the “QuadReal Products and Services”. We are committed to the protection of your privacy. To help us meet this commitment to you, we have created this Privacy Policy, as may be amended from time to time.
For the purposes of this Privacy Policy, the term “Website” means www.quadreal.com and all its related property and development project webpages and websites (including without limitation any mobile optimized website). This Privacy Policy does not apply to any third-party websites or mobile applications even if such third-party websites or mobile applications are linked to from the Website.
This Privacy Policy describes how QuadReal collects, protects, uses and discloses Personal Information (as defined below) that is collected by QuadReal or provided by you as you use the Website and the QuadReal Products and Services. To take advantage of some of the features of the Website you may have to provide us with your Personal Information.
PERSONAL INFORMATION
For the purpose of this Privacy Policy, “Personal Information” means information about an identifiable individual.
“Personal Information” may include, but is not limited to, a person’s name, email address, residential address, telephone number, payment card information, transaction history, credit history and credit information from credit reporting agencies, and other billing information, as may be applicable.
APPLICATION OF THIS PRIVACY POLICY
This Privacy Policy applies to Personal Information collected by, or supplied to, QuadReal through the Website and the QuadReal Products and Services.
The Website contain links to third party websites and mobile applications (the “Linked Sites”) that are not controlled or operated by QuadReal. The Linked Sites are maintained by the third parties who have their own privacy policies and their own terms and conditions of use. This Privacy Policy does not apply to any of the Linked Sites and QuadReal is not responsible for any Personal Information disclosed by virtue of those Linked Sites or for the privacy practices of any operators or sponsors of the Linked Sites. To determine how Personal Information will be treated when accessing or using the Linked Sites, you must read the privacy policy, if any, that applies to each of the Linked Sites.
We may partner with third party vendors to facilitate their provision of products and services to you. This Privacy Policy only applies to the Personal Information that QuadReal collects and uses, or is supplied, through the operation of the Website and the QuadReal Products and Services. Any Personal Information that you provide to third party vendors or that we provide to third party vendors at your direction is dealt with in accordance with the privacy policies adopted by each of those vendors. Individuals are encouraged to review the privacy policies maintained by each of those vendors to understand how their Personal Information will be used by those entities to process requests.
CHANGES TO THIS PRIVACY POLICY
QuadReal reserves the right to alter, add to, delete, modify, change or amend this Privacy Policy at any time by posting the amended Privacy Policy on the Website. All amended terms shall be effective immediately upon being posted even in some cases without express or specific notice to you of those changes. Your continued access or use of the Website or any of the QuadReal Products and Services after such modification of the Privacy Policy will constitute your acceptance of the modified Privacy Policy. The most current version of this Privacy Policy will govern your use of the Website. You are encouraged to review this Privacy Policy from time to time to ensure your continued agreement. We will notify you in advance of any material changes to this Privacy Policy and obtain your consent to any new ways that we collect, use, and disclose your Personal Information.
WHAT PERSONAL INFORMATION WE COLLECT
The Personal Information that we collect depends on how you use the Website and the QuadReal Products and Services, but may include:
- Contact information: such as your name, address, phone number, email address and preferred language.
- Usage information: such as how you use the QuadReal Products and Services, personal preferences, the devices you connect from and their settings, country code, IP address-associated location, date and time of your use.
- Account information: such as your username, password and other account-related information when you create an account on the Website.
- Credit and financial information: from credit reporting agencies if you apply to rent one of our units.
- Demographic information: such as age, gender and any other demographic information you may choose to provide to us.
- Communication information: including information that you provide when you contact us for any reason, including if you express an interest in obtaining additional information about a development project or use a “Contact Us” form on the Website.
HOW WE USE YOUR PERSONAL INFORMATION
We collect and store information, which may include Personal Information, for the following purposes:
- to provide you with the QuadReal Products and Services;
- to process your application for tenancy, your lease or other tenancy interaction;
- to send you communications you have opted-in to receive;
- to respond to your questions and comments;
- to respond to request for information regarding the QuadReal Products and Services;
- to tailor your experience of the Website;
- to troubleshoot problems with the Website and the QuadReal Products and Services and to improve the Website and the QuadReal Products and Services;
- to help QuadReal analyze the browsing and usage patterns of its users in order to improve the content and design of its Websites;
- for security purposes, such as the prevention of potentially prohibited or illegal activities;
- to enforce the Terms of Use of the Website;
- for statistical analysis;
- to meet any legal or regulatory requirements;
- to conduct marketing, including promotional activities;
- as otherwise described to you when the information is collected; and
- to take any other action required or permitted by law.
HOW WE COLLECT INFORMATION
Your Personal Information is collected in connection with your access and use of the Website, for example when you create an account, submit a request or question through our Website, or email a request for information from us. By providing Personal Information through the Website or to us directly, you acknowledge and agree that we may use the Personal Information for the purposes set out herein. Generally, we collect Personal Information directly from you, but we may also collect it from third parties where you consent or where we are permitted by law to do so (for instance, we collect credit information from credit reporting agencies if you apply to rent one of our units).
HOW WE SHARE PERSONAL INFORMATION
We may transfer Personal Information to service providers (including affiliates acting in this capacity) who perform services on our behalf, such as data hosting and processing, analytics, marketing, information technology and information security, and similar services, and who are contractually obligated to keep Personal Information confidential, use it only for the purposes for which we disclose it to them, and to process the Personal Information with the same standards set out in this Privacy Policy.
We may transfer Personal Information to our business partners who have agreed to comply with legally required privacy standards and who will use the information only for the purposes disclosed at the time of collection or for a use consistent with that purpose. For instance, we may disclose your Personal Information to credit reporting agencies, government institutions (e.g. departments of motor vehicles or other relevant agencies), and insurance providers in order to process your lease or other tenancy interaction.
We may disclose Personal Information if we reasonably believe that we are required to do so by law or legal process or if we are otherwise requested by any law enforcement officer or agency acting under colour of law.
We may disclose Personal Information in order to (i) enforce the Terms of Use of the Website or Mobile Application; (ii) protect and defend the rights or property of QuadReal; or (iii) act in urgent circumstances to protect the safety or security of the public or users of the QuadReal Products and Services or the Website or Mobile Application.
We may also disclose your Personal Information in accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our customers and users is among the assets transferred.
STORAGE AND SECURITY
QuadReal has implemented reasonable physical and technical measures to protect Personal Information obtained through the Website against loss or theft, unauthorized access, use or disclosure. For further information on how we protect Personal Information, contact us using the contact information listed below. However, because no data transmission over the Internet or storing of electronic data is ever 100 percent secure, we cannot guarantee that your Personal Information will never be accessed, used, or released in a manner that is inconsistent with this Privacy Policy.
By using our Website, you agree to assume all risk in connection with the security of your Personal Information sent to or collected by us through the Website.
RETENTION AND TRANSFER OF PERSONAL INFORMATION
We may keep Personal Information obtained through the Website for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected or for such longer period as may be required or permitted by applicable laws and regulations, and your consent to such purpose(s) remains valid after termination of our relationship with you.
QuadReal and some of QuadReal’s third party service providers may process or store information received from users of the Website (including Personal Information) outside of Canada, including the United States. In accordance with the laws of those countries, in certain circumstances your personal information may be accessible by foreign law enforcement, regulatory bodies or other authorities. We may also transfer your Personal Information outside of Quebec, including within and outside Canada, depending on the purpose for which we collected it.
INFORMATION COLLECTED AUTOMATICALLY
When you visit the Website, some information (for example, the site from which you linked, your Internet Service Provider, the time and date of your visit, your device ID) may be collected automatically by the software that operates our Website. This information is used by our technical engineers to compile aggregate statistics about the total number of daily visitors to our Website, the pages and features most frequently visited and used, and how long people stay at each page. None of the information that we report includes Personal Information.
COOKIES
Our Website uses standard technology known as “cookies”, including session cookies and persistent cookies. Session cookies temporarily keep your settings. This information is stored until your browser is closed. Persistent cookies are created for specific functions you may choose to use on the Website, including, but not limited to: accepting terms of use; saving searches; and saving favourites. Persistent cookies are used to improve your experience of the Website and are retained from session to session. These cookies remain after the browser is closed and are stored locally on your system. QuadReal does not track such cookies on QuadReal servers, nor does QuadReal use such cookies to store Personal Information. You may choose to delete persistent cookies after visiting the Website. If you do not wish to accept cookies, you have the option of blocking or disabling cookies. However, please be aware that you may be unable to access certain parts of the Website if you do block or disable cookies.
GOOGLE ANALYTICS
This Website uses Google Analytics, a web and mobile analytics tracking tool provided by Google, for audience activity, demographics reporting, and remarketing. You can opt-out of Google Analytics by installing a browser plug-in available on Google’s website.
ACCURACY
You can help QuadReal maintain the accuracy of your Personal Information by notifying QuadReal of any changes to such information. You are responsible for ensuring that all information created through your use of the Website and the QuadReal Products and Services is accurate, reliable and complete.
MINORS
The Website is intended for general audiences but is not to be used by individuals under 18 years old (“minors”). We do not knowingly collect Personal Information from minors. If you become aware that your child has provided us with Personal Information without your consent, please contact us at the email address below. If we become aware that a minor has provided us with Personal Information without parental consent, unless we are legally obligated to retain such data, we take steps to remove such information from our files.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
By law you may have the right to request access to and to correct the Personal Information that we hold about you.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the Personal Information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the Personal Information that we hold about you, or we may have destroyed, erased, or made your Personal Information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your Personal Information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
WITHDRAWING YOUR CONSENT
Where you have provided your consent to the collection, use, and transfer of your Personal Information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at: [email protected]. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.
WHERE TO DIRECT QUESTIONS OR COMPLAINTS
If you have any questions or concerns about your privacy in connection with the Website or relating to the collection, use or disclosure of Personal Information by QuadReal, or if you would like to request access to or correction of your Personal Information in our control, please contact (please note that access requests must be in writing):
The Chief Privacy Compliance Officer (CPCO)
P.O. Box 373
199 Bay Street, Suite 4900
Toronto, ON M5L 1G2
Phone: 416.673.7444
Email: [email protected]
Westbank Privacy Policy
This policy statement (the “Policy”) sets out the privacy policies and practices for Westbank Corp and its subsidiaries and affiliates (collectively, “Westbank”) with respect to the collection, use and disclosure of personal information. This policy may be updated by Westbank giving reasonable notice of the revised Policy (including by e-mail or by posting at Westbank’s website at www.westbankcorp.com), and this Policy may be supplemented or modified by agreements entered into between Westbank and an individual from time to time.
Personal information is any information about an identifiable individual, as defined under the Personal Information Protection Act (BC) or other applicable laws.
1. Privacy Officer
The Privacy Officer is responsible for ensuring Westbank’s compliance with this policy statement.
Privacy Officer
Suite 501 – 1067 West Cordova St.
Vancouver, BC, V6C 1C7
Tel: (604) 685-8986
Fax: (604) 893-1708
2. Collection, Use and Disclosure Purposes
Except where otherwise required or permitted by law, Westbank will inform individuals of the purposes for the collection, use or disclosure of the individual’s personal information, prior to collecting, using or disclosing that personal information.
Westbank collects information from customers and potential customers through various means including guest registration sign-up sheets, campaign registrations, web-form registrations, purchase and sale agreements and customer survey responses. The type of information collected will vary depending on the means through which an individual submits his/her personal information. The type of information collected may include an individual’s name, residential address, e-mail address, home phone number, occupation, employment status, age group, current residential ownership details, whether first time buyer, financial and credit information, real estate investment purposes and preferences, preferred marketing mediums and specific comments. For security reasons, Westbank may also utilize video surveillance to monitor its premises from time to time.
Westbank uses information collected from customers and potential customers to provide products or services, to respond to requests for information regarding Westbank’s products and services, for input on preferred features for future developments, mailing contacts for Westbank publications and newsletters, special events marketing and other marketing research activities, and for additional purposes that may be identified at or before the time that the information is collected. Westbank also uses personal information from purchasers for accounting and transaction completion purposes. Westbank may disclose personal information to legal, financial, and other professional advisors or in connection with the sale or reorganization of all or part of its business or operations.
Requirements for consent to collection, use, or disclosure of personal information vary depending on circumstances and on the type of personal information that is intended to be collected, used or disclosed. In determining whether consent is required and, if so, which form of consent is appropriate, Westbank will take into account both the sensitivity of the personal information at issue and the purposes for which Westbank will use the information. Consent may be express, implied (including through use of “opt-out” consent where appropriate), or deemed. For example, if an individual provides his/her mailing address and requests information regarding a particular product, consent to use the address to mail product information to the individual is implied.
On giving reasonable written notice to Westbank, an individual may withdraw consent to the collection, use or disclosure of his or her personal information. Upon receipt of this withdrawal, Westbank will notify the individual of the likely consequences of withdrawing his or her consent. Except where otherwise required or permitted by law, Westbank will then stop collecting, using or disclosing the individual’s personal information.
3. Limits to the Collection of Personal Information
Except where required or permitted by law, Westbank will limit the collection of personal information to that which is necessary to fulfill the purposes for which it is collected. Personal information will be collected by fair and lawful means.
4. Use, Disclosure and Retention
Westbank will not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required or permitted by law. Once the information is no longer required to fulfill its intended purposes, and is no longer required or permitted to be retained for legal or business purposes, it will be destroyed, erased or made anonymous.
By “opting-in” the individual has given express consent to Westbank sending advertisements, mail, emails or text messages through the information provided, promotional messages such as newsletters, announcements, press releases and event invitations regarding their current and future products and services.
By “opting-in” the individual consents to receiving calls or text messages by the selected means of contact by or on behalf of members of Westbank at that number to discuss their current and future products and services.
Individuals may withdraw your consent at any time.
Westbank may be reached by email at [email protected], or at the following mailing address: Westbank Corp, Suite 501 – 1067 West Cordova Street, Vancouver, BC, V6C 1C7 – Attention: Marketing.
Westbank may disclose certain personal information to third party service providers and to affiliated entities in order to carry out work on behalf of Westbank. Prior to making this disclosure, Westbank will take appropriate steps to ensure that such recipients safeguard the personal information and use the information only for authorized purposes.
5. Accuracy
Westbank will make reasonable efforts to ensure that any personal information collected by it, or on its behalf, is accurate and complete if the personal information is likely to be used by Westbank to make a decision that affects the individual to whom the personal information relates or if the information is likely to be disclosed to a third party.
6. Security
Westbank will protect personal information with security safeguards appropriate to the sensitivity of the information. Security safeguards are employed to protect personal information against loss, theft and unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks. The nature of these safeguards will vary depending on the sensitivity of the personal information that has been collected. The methods of safeguards include:
• Physical security measures such as locked filing cabinets and areas
• Security clearances and limiting access on a “need to know” basis
• Technological measures such as the use of passwords
Westbank will inform employees about Westbank’s policies and procedures for protecting personal information and employees will be required to conform to Westbank’s Privacy Policy.
7. Openness
Upon request, Westbank will make information available about its personal information policies and practices, and its complaint process.
8. Individual Access
Upon written request, with sufficient detail to enable Westbank to identify the individual and the personal information being sought, Westbank will inform an individual of the existence, use and disclosure of his or her personal information under Westbank’s control and will provide access to that information, unless otherwise prohibited or permitted by law. Westbank will respond to all requests within 30 days. Westbank may extend the time limit for a further 30 days, or, for a longer period, with the Privacy Commissioner’s permission or as otherwise permitted by law.
Upon written request, an individual may request Westbank to correct an error or omission in the personal information that is under Westbank’s control. If Westbank is satisfied on reasonable grounds that a correction should be made, it will amend the information as requested as soon as reasonably possible, and it will send the corrected information to each organization to which it has disclosed that information during the year prior to the date of correction.
9. Challenging Compliance
An individual may direct a complaint concerning compliance with the Policy to Westbank’s Privacy Officer.
The complaint must be in writing. Within a reasonable time of receipt of the complaint, the Privacy Officer will conduct an investigation into the compliant. The format of this investigation will vary depending on the circumstances and may or may not involve an interview of the complainant and/or Westbank employees conduct by the Privacy Officer.
Within a reasonable time of conclusion of the investigation, the Privacy Officer will inform the complainant, either verbally or in writing, that the complaint is either: (a) denied (if, in the Privacy Officer’s opinion, it has no merit): or (b) allowed (if, in the Privacy Officer’s opinion, the complaint is valid).
If the Privacy Officer allows the complaint, Westbank will take appropriate measure necessary to rectify the source of the complaint.
10. Removing Display/Advertisements from Your Device
Option A
Go to the NAI website. Their site will scan your computer/device for any 3rd party display or advertisements. A list of any 3rd party ads will then be populated and from there you can select the checkboxes next to the ads that you would like to remove. This ensures that advertisements will not come back to your computer/device as it is not registered to receive them. Note, the NAI website is not associated with Westbank.
Option B
Manually access the cache and cookies of your browser and clear them. You will need to clear all to remove all 3rd party display advertisements.
11. CASL
The information contained in this Web site is intended solely to provide general guidance on matters of interest for the personal use of the reader, who accepts full responsibility for its use.
The information, postings, materials and other content on this site are provided on an “as is” and “as available” basis without any warranties or representations, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Reasonable care has been taken to ensure that the site content is accurate and up-to-date; however, Westbank Corp makes no warranties or representations about the accuracy or completeness of the site content. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgement of the reader. Westbank Corp shall not be liable for any direct, incidental, consequential, indirect or punitive damages arising out of access to or use of any content on this site, regardless of the accuracy or completeness of any such content.
The Information We Collect
Westbank is an real estate development, leasing, rentals, and sales company and collects a variety of personal data, which may include your resume, necessary to provide these services. By choosing to enter your personal information on this site you indicate your willingness to disclose this information to Westbank, and to be considered, when appropriate, for one of the Westbank’s confidential executive search engagements.
How Do We Use Your Personal Information?
We use your personal information to:
Provide you with timely and reliable executive search services; Do all the things necessary to administer those services; Develop and maintain our relationship with you and communicate with you; and Advise you, if appropriate, about career opportunities that may be of interest to you.
Consent
If you have voluntarily provided personally identifiable information, including but not limited to, your name, title, phone number, or email address (business or personal), you have assumed an implied business relationship with Westbank Corp and therefore consented to the collection, use and disclosure of your personally identifiable information as described in this privacy policy. Westbank will not use personally identifiable information for any purpose outside of the implied business relationship.
In order to achieve the goals of the anti-spam legislation, Westbank will ensure to act in compliance with Canada’s Anti-Spam Legislation. In order to ensure compliance, commercial electronic messages (including email marketing) will be based on an “Opt-In” approach. Westbank will gain consent for commercial electronic messages purposes prior to sending commercial messages (including emails), unless we have a pre-existing business relationship with the client or candidate as in these particular cases consent is considered to be implied. Should Westbank require personal information for a new purpose, we will contact you to seek consent for that new use. Individuals that “Opt-Out” from receiving emails from our company, and/or Partners and Associates will be unsubscribed upon request. This is in accordance with Canada’s Anti-Spam Law (CASL), effective July 1, 2014.
Retention of Your Personal Information
Westbank will retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws and regulations. Your consent to such purposes(s) will remain valid after termination of our relationship with you and we will retain your information in our database for future consideration.
How We Use and Disclose Personally-Identifying Information
The information that we collect on your career and personal background is for the sole purpose of executive search services.
Information obtained by the site is used only for the intended purposes stated at the time that the information is collected. No notification and choice will be sought if Westbank is compelled or required by applicable law, statute, regulation, ordinance, or court order to disclose personal data.
Nothing contained in this Privacy Policy is intended to create a contract or agreement between Westbank and any user visiting the site or providing identifying information in any form. If you have any questions about your personal information or this Privacy Policy, please email Westbank at [email protected]
Westbank Corp is committed to protecting your privacy and safeguarding the personal information provided to us in relation to executive search assignments and leadership assessments. We protect and use your information by observing the principles and guidelines in the Personal Information Protection and Electronics Documents Act (PIPEDA) and Canada’s Anti-Spam Law (CASL) effective July 1, 2014.
12. Cookies
We use cookies for our site, to remember users’ settings (e.g. language preference), for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.
We partner with a third-party to either display advertising on our website or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
We use pixels, or transparent GIF files, to establish which of our online adverts successfully bring people to our site or the sites of our affiliates. The GIF files are provided by third parties who provide us with online advertising analysis. This system places a cookie on your browser when you enter our site. Cookies are used to save information such as items you have visited the site. The information collected on our behalf, is anonymous and does not personally identify you. The information does not contain your name, address, telephone number or your email address. Most web browsers automatically accept cookies but you can change your browser to reject them. Even without a cookie you can still use our site.
We use third-party advertising companies to serve ads on our behalf across the internet. These third-party advertising companies employ cookie and Web Beacon (also referred to as 1×1 pixel.gifs or action tags) technology to measure and improve the effectiveness of ads for their clients. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. To do so, these companies may use anonymous information about your visits to our website and other websites. This information can include: date/time of banner shown, their cookie, and the first three octets of the IP address. They do not collect personal information (PII) and are prohibited from using your personal identifying information for promotional purposes. This anonymous information can also be used for online preference marketing purposes. The use of cookies by third parties is not covered by our privacy statement. We do not have access or control over these cookies. These third parties use session ID cookies to make it easier for you to navigate our site.
We use third-party vendors, including Google, to show our ads on sites on the internet and to use cookies to serve ads based on your prior visits to our website. We use analytics data to inform and optimize our ad campaigns based on your prior visits to our website. You may opt-out of Google’s use of cookies by clicking here. More information on opting out of a third-party vendors use of cookies is available by clicking here. You may also opt-out of our use of Google Analytics by visiting the Google Analytics Opt-Out Page. We may have reporting of your aggregate interactions with our ads across the Google Display Network or DoubleClick for Advertisers in conjunction with activity on our website.
Our site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected and used by others who access them. Also if you use the customer review feature on our website which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the review to post their name along with their review. To request removal of your personal information from our blog, community forum, or testimonials contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
The purpose of this Privacy Policy is to inform you of Westbank’ practices relating to our collection, use, disclosure and protection of your personal information. By utilizing our professional services, you consent to our collection, use, disclosure and protection of your personal information in accordance with specific terms and conditions